Privacy Policy – MANWELL CIO App

Last updated: June 2026
Charity number: 1179644

1. Who We Are

MANWELL CIO is a registered charity based in Liverpool, England (charity number 1179644). We run football and health support sessions for men across the Liverpool City Region.

This privacy policy explains how we collect, use, and protect your personal data when you use the MANWELL app.

If you have any questions, contact us at: tech@manwell.org.uk

2. What Data We Collect

We collect and process the following personal data:

• Name and contact details – provided when you create an account (e.g. name, email address, phone number)
• Membership information – your membership status, start date, and any relevant membership tier
• Session booking data – which sessions you have booked or attended
• Health data (weight) – your weight, recorded by MANWELL staff at our events and logged to your account

Weight is classified as health data under UK data protection law and is given additional protections (see Section 4).

3. Why We Collect It

We use your data for the following purposes:

4. Health Data (Weight)

Your weight data is special category data under UK GDPR. We will only record and process it with your explicit consent, which you will be asked to give when you register with the app.

You can withdraw this consent at any time by contacting us. Withdrawing consent will not affect your ability to use the membership or booking features of the app.

Your weight data is only accessible to:

• You (via your account)
• Authorised MANWELL staff involved in delivering your programme

We do not share individual weight data with any third parties.

5. Who We Share Data With

We do not sell your personal data. We may share it only in the following circumstances:

• Service providers – third-party platforms that help us run the app (e.g. hosting, database services), who are bound by data processing agreements
• Legal obligations – if required by law or a regulatory authority
• Anonymous reporting – aggregated, anonymised data (e.g. total kg lost across all members) may be used in funding applications or public reports

6. How Long We Keep Your Data

After these periods, your data will be securely deleted or anonymised.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Correct any inaccurate data
• Delete your data (“right to be forgotten”)
• Restrict how we process your data
• Withdraw consent for health data processing at any time
• Object to processing based on legitimate interests
• Data portability – receive your data in a machine-readable format

To exercise any of these rights, contact us at: tech@manwell.org.uk

We will respond within one calendar month.

8. Data Security

We take appropriate technical and organisational measures to protect your data, including:

• Secure, encrypted storage of all personal and health data
• Role-based access controls so only authorised staff can view health data
• Regular review of our data handling practices

9. Cookies and Analytics

If the app uses analytics or tracking tools, we will notify you separately and obtain your consent where required.

10. Changes to This Policy

We may update this policy from time to time. If we make significant changes, we will notify you via the app or by email. The “last updated” date at the top of this page will always reflect the most recent version.

11. Complaints

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO):

• Website: ico.org.uk
• Phone: 0303 123 1113

We would always appreciate the chance to address your concerns directly first — please contact us before escalating to the ICO.